In some instances members have encountered ‘Oops’ pages when navigating certain pages despite being logged in.
This is rare but if it has happened to you, don’t panic!
Here’s what to do in 3 steps:
1. Log out – You can find the ‘Log Out’ link in the red navigation bar above (on the right).
2. Clear your cache memory – Don’t worry if you don’t know what that means, it’s a simple process.
You can find out how to do this on your Internet browser here:
3. Now try logging in again – This should have fixed the problem.